TERMS & CONDITIONS
Payments are accepted through bank transfer or Paypal, a secure on-line payment system which is very easy to use. You may already have an account. If not, you don’t need to sign up to use this service, and can pay directly through Paypal by credit card. Here’s how:
1.) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
2.) You’ll be prompted to fill in your billing and credit card information.
3.) Enter your email address so PayPal can send you a receipt.
4.) Click Continue to return to Etsy. Your payment isn’t sent until you click Submit order on Etsy.
Note: PayPal places restrictions on how often you can use their Guest Checkout feature. If you run into any trouble or have any questions about PayPal’s Guest Checkout, please contact PayPal directly.
ftwp objects are made to order. All handmade in limited editions.
Depending on the model, Please allow 2 to 10 days for crafting and production.
Orders are shipped by registered air mail with a tracking code.
Shipping from Israel usually take 8-21 weeks, delivery times are estimated, delay may occur by post, custom or holiday.
Registered airmail (8-12 weeks) $15 wordwide
Express airmail (2-3 business days) $30 worldwide (please contact me to make sure production time meet your needs)
Taxes: It is the buyer responsibility to pay any taxes that customs might claim.
Refund, Return and Exchange
We are 100% committed to customer satisfaction – If you are unhappy with your order for any reason we will be more than willing to work with you until the issue is fully resolved.
ftwp will accept returns of new, unworn product for full refund or exchange from a purchase on our Website within 21 days of the delivery date.
If your item has been purchased from one of our retailers, please contact the retailer for their return policy. We cannot accept returns for items purchased through a third party retailer.
Sale items cannot be returned or exchanged.
All shipping, customs and taxes caused by the refund/return/exchange package will be at the sole responsibility of the customer – a price which will be deducted from the refund itself or requested via Paypal in cases of an exchange.
Shipping fees are nonrefundable.
Please make sure the package is insured, if it will get lost, we will not be able to issue a refund.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for Custom or personalized orders
Our return address is:
Avigail Talmor@ftwp – Returns
9 Wilson St. Tel Aviv 6522019, Israel
ACCEPTANCE OF TERMS AND CONDITIONS
The www.ForThoseWhoPray.com (ftwp) website (“the Website”) is owned and operated by Studio Guy Goldstein. By accessing or using the Website, you agree to be bound by these terms and conditions (“Terms and Conditions”) and acknowledge and accept that you have read and understood all of the Terms and Conditions.
ftwp jewelry has made every effort to ensure that the information contained in the Website is correct; however, we cannot accept responsibility for any errors or omissions in the information contained on the Website. By purchasing a product from this Website you expressly agree to be bound by these Terms and Conditions. ftwp may vary these Terms and Conditions from time to time and any such variation will be effective immediately upon being published on the Website. You are responsible for keeping yourself informed and up to date with any variation to the Terms and Conditions. You accept that by accessing or using the Website subsequent to any variation to the Terms and Conditions that you agree to be bound by and comply with the Terms and Conditions, as varied.
COPYRIGHT AND TRADEMARKS
This Website and all of the material contained on the Website is owned by ftwp . Except where necessary to view the material on the Website, nothing contained in the Website may be reproduced, copied or re-used, adapted, modified, distributed, uploaded to a third party or linked to without the prior written consent of ftwp .
THIRD PARTY WEBSITES
The website may contain links to other third party websites. ftwp does not endorse or approve any material contained on third party websites.
INDEMNITY AND LIMITATION OF LIABILITY
You hereby agree to indemnify and hold ftwp harmless for any losses, liabilities, damages, claims and expenses suffered or incurred by you arising out of or related to your use of the Website.
PURCHASE OF GOODS
Any order placed by you via this Website constitutes an offer by you to ftwp to purchase a particular product or service for the price (including the delivery and other charges) specified in this Website at the time you place your order. ftwp reserves the right to accept or reject any offer for any reason, including, without limitation, the unavailability of any product, an error or omission in the price of the product description, or an error in your order. No binding contract shall be formed unless ftwp communicates to you that it has accepted your order and that payment of the purchase price has been confirmed. The prices are current at the time they are published on the Website but may vary from time to time and at any time at the sole discretion of ftwp .
DELIVERY OF GOODS
ftwp retains right and title to the products you order until you have made payment in full for those products. While all efforts are made to ensure the safe and timely delivery of products, you agree that ftwp does not bear the risk nor is it liable for any loss or damage to the products whilst they are in transit and that the risk of such loss or damage to products passes to you once they are in transit or are in the process of being delivered by the delivery contractor.
I will only use your shipping and billing address, and contact information
To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)
For repair inquiries please email email@example.com
Please include in the mail: Your name, description of issue, photograph of the damaged piece, date and proof of purchase.
We will review the information and reply with assessment and further instructions. In case of a repair being initiated we reserve the right to repair or replace according to our judgment.
We reserve the right to deny unreasonable repairs, returns and exchanges.
All repairs are subject to shipping charges.
If purchased from another stockiest please contact the original stockiest from where your piece was purchased. In case they are unable to help you we will do our best to assist.
Wholesale orders/ Custom inquire
For wholesale orders or inquiries about custom orders, please contact us firstname.lastname@example.org